During software reclamation, what is the first activity in the setup process?

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Prepare for the ServiceNow CIS Software Asset Management Exam. Utilize flashcards and multiple-choice questions, each complete with hints and explanations. Ace your certification exam!

The first activity in the software reclamation setup process is scheduled discovery of application, collection, and deployment data. This is crucial because it establishes a comprehensive understanding of the software environment across the organization. By performing scheduled discovery, the organization can gather accurate data on what software applications are installed, how they are used, their deployment status, and who has access to them.

This foundational data is necessary for effective software reclamation. It allows for an assessment of overutilized or underutilized software assets, aiding in decision-making about which licenses can be reclaimed. A clear picture of the existing software environment ensures that subsequent activities, like revoking non-entitled software or creating user request catalogs, are based on accurate and up-to-date information. Thus, scheduled discovery is the critical first step to ensure that the software reclamation process is efficient and aligned with actual usage patterns and entitlements.

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